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Refund and Returns Policy


We at Oyato Shopping are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Returns:

Non-Returnable Items:


Refund Process:

  1. To initiate a return, please contact our customer support team at to obtain a return authorization.
  2. Pack your item securely and ship it to the return address provided by our customer support team.
  3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  4. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Refund Timeframe:


Exchange Process:

Damaged or Defective Items

Reporting Damaged or Defective Items:

Replacement or Refund for Damaged or Defective Items:

Contact Information

For any questions or concerns regarding returns and refunds, please contact our customer support team at or 09085999936.